International Elevator & Equipment, Inc. is committed to consistently improve its processes and resources to provide high quality products and services to meet customer requirements and satisfaction. It is also committed to meet the applicable regulatory standards, foster environmental awareness while upholding ethical principles in all endeavors including socio-economic responsibility.

Service Commitment

With more than 50 years of experience in the industry, IEE has relentlessly exemplified veritable dedication in providing only "Total Customer Satisfaction". Recognizing the fact that excellence cannot be achieved by providing high quality products alone, IEE has designed programs to constantly enrich its human resources. The Company's quality policy as its guiding principle and as a guarantee to the ever growing clientele of its promise to provide first rate customer service at all times. IEE takes pride in sharing the same passion for high quality products and customer satisfaction with its employees.

Reliable Service Record

IEE's expertise in the business has lit a path in exploring boundless ways to improve satisfaction: technical assistance in system design, guaranteed 24 hours, 7 days a week after-sales maintenance service backed by 100% technical support from Mitsubishi Information Center (MIC). The Company has an elevator and escalator training center for the continuous advancement of knowledge of its employees. With the friendly and enthusiastic service culture and essential facilities like communication equipment and motorcycles issued to servicemen, customers are assured that confidence entrusted to Mitsubishi Electric products and IEE's services is well valued.