OPERATIONS GROUP

TECHNICAL ENGINEER
E/E New Sales & BAS Department

Duties and Responsibilities

• Together with Sales Engineer, attends to inquiries and assists architects, engineers, contractors and owners regarding the requirements for building automation system
• Develops building automation system (BAS) solutions based on the client requirements and project specifications.
• Prepares control system architecture, wiring diagrams, bill of quantities, and points list
• Creates and tests BAS control logic in accordance with agreed control philosophy or sequence of operation with the client.
• Configures contro panels, field devices, and Human-Machine interfaces (Hivis).
• Customizes user interface and graphical displays for BAS to conform with client specifications.
• Ensures compliance of installation and wiring implementation with design documentation and safety standards.
• Performs factory acceptance test (FAT), site acceptance test (SAT), testing and commissioning (T&C), and troubleshooting to resolve integration issues.
• Prepares as-built drawings, O&M manuals, and programming documentation. Provide technical support, training, and after-sales services like service calls and preventive maintenance works.
• Adheres to IEE quality policy and quality objectives of E/E New Sales & BAS Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Mechanical/Electrical/Electronics Engineering, preferably licensed by the Professional Regulation Commission
• With strong background in building automation system (BAS), understand client requirements and can make intelligent clarifications on the scope of work needed
• Can understand engineering documents like system architecture, piping and instrumentation diagram, mechanical plan, electrical plan and alike
• Must be proficient and can converse fluently in both oral and written English and Filipino.
• Must be computer literate

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SALES ASSISTANT
E/E New Sales & BAS Department

Duties and Responsibilities

• Sales Administrations Support:
  • Records necessary information concerning the product being inquired into by client.
  • Interprets pricing sheet for the preparation and submission of quotation/offer in each time (about 2-3 days including the finalization and availability of the signatories.
  • Prepares contract, proforma & statement of account upon confirmation of Sales Engineer.
  • Inputs the P1 projects in the SAP contract.
• Documentation and File Management:
  • Updates and maintains various records, files, etc. relating to sales matters and ensures its safekeeping and easy retrieval.
• Sales Communication and Coordination:
  • Monitors daily activities and scheduled meetings of the assigned engineer.
  • Coordinates with Sales Engineer any calls/appointments with clients.
  • Assists Saies Engineer and/or staff during meetings heid at the office.
  • Accommodates visitors when Sales Engineers and/or staff are not available
• Other Responsibilities:
  • Adheres to IEE quality policy and quality objectives of E/E Division - Sales
  • Performs other secretarial-related tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of any four (4) year business course or its equivalent
• Preferably with work experience in secretarial job.
• Must be computer literate and has a working knowledge on various PC based software
• Must be proficient and can converse fluently in both oral and written English and Filipino

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STAFF ENGINEER
E/E Engineering Department

Duties and Responsibilities

• Installation Layout Management:
  • Prepares details of the input data sheet and specification memo sheet assigned for the proposed/contracted projects, and makes revisions if required
  • Prepares reference drawings for special type of elevators, as requested by the Sales Department, which requires consultation with MEBS
  • Prepares drawings and documents required for the installation permits and certificates
• Traffic Analysis:
  • Prepares and submits traffic analysis of elevator projects required
  • Meets with clients or the client's representative regarding traffic analysis results
  • Files and keeps a systematic record of the traffic analysis report
• Technical Inquiry:
  • Checks the form prepared by the Sales Department prior to sending it to the factory
  • Keeps a systematic record of the factory's reply to the submitted inquiries
• Site Inspection:
  • Conducts site inspection through measurement of elevator shaft and or escalator to verify the design specifications
  • Prepares and submits detailed reports with photos
• Technical Service Support:
  • Attends the coordination meeting with the architect or project engineer to discuss with them in detail the solution to any problem that may arise
  • Assists other departments in all the technical details whenever it is necessary, such as but not limited to assisting the sales personnel
• Documentation and File Management:
  • Records and files properly all layout drawings, manuals, electrical, and mechanical plans received from MEBS, and drawings received from customers
• Other responsibilities:
  • Adheres to the IEE quality policy and the quality objectives of E/E Engineering Department
  • Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Engineering from any institution duly accredited by the Philippine government, preferably licensed by the Professional Regulation Commission
• Must have at least three (3) years of related experience
• Must possess a technical skill in drafting (AutoCAD)
• With elevator and escalator experience is an advantage
• Must be computer literate and familiar with various PC softwares
• Can interpret and read technical drawings and designs

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INSTALLATION ASSISTANT MANAGER
E/E Installation Department

Duties and Responsibilities

• Checks the working schedule specifying the date of commencement and completion of a particular installation project
• Takes charge of the proper assignment of projects to supervisors and junior supervisors
• Sees to it that all necessary documents are complete in each project
• Implements effective monitoring and control of manpower and tools
• Implements effective collection control of accounts in his area
• Conducts weekly project coordination meetings
• Monitors closely the progress of the installation project as to budget, expense control, timely completion, and quality of work of his people
• Assists in the implementation of training programs for the upliftment of skills and of workers
• Monitors strict implementation of safety program and sees to it that his personnel strictly observe the company rules and safety regulations at the project
• Assists in the review of contract conditions
• Attends jobsite coordination meetings and weekly coordination meetings with supervisors and junior supervisors
• Ensures timely billing of all projects and follow-up payments
• Approves time tickets of all personnel in his area
• Trains and develops his personnel in the efficient performance of their jobs and personal growth
• Adheres to IEE quality policy and the quality objectives of E/E Installation Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission
• Must haveat least 10 years of experience in Elevator/Escalator installation
• Must have excellent communication skills, both oral and written English and Filipino
• Can relate effectively to all types of people in the organization and with strong leadership potential
• Capable of negotiating effectively with the other prospective clients and subcontractors
• Capable of teaching and training people

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INSTALLATION SUPERVISOR
E/E Installation Department

Duties and Responsibilities

• Prepares working schedule specifying the date of commencement and completion of a particular installation project, subject to the review and approval of the IManager
• Coordinates with the immediate superior regarding the exact date of arrival of equipment at the jobsite
• Prepares manpower requirements suited to the installation budget to ensure proper personnel distribution and utilization, in coordination with the immediate superior
• Checks site conditions of the projects assigned to him for all the necessary coordination of Elevator/Escalator requirements prior to the installation work
• Coordinates with the General Contractor's representative for any problems at the jobsite in connection with the installation work
• Reports immediately to the superior any problems encountered at the jobsite and all job-site accidentsduring the course of installation work
• Checks every phase of the installation work and sees to it that technical specifications, descriptions, quality control findings, and recommendations are complied with
• Prepares and submits reports required, such as Weekly Progress Reports, Job-Site Daily Inspection Reports, and others
• Implements rigid control, proper upkeep, and maintenance of tools and equipment used at the jobsite
• Implements effective control of materials by returning excess materials to the stockroom after completion of installation work
• Sees to it that his subordinate observes company rules and safety regulations at the jobsite
• Assists the superior in the collection of accounts due on installation work assigned to him and in the acceptance of turnover to the owner
• Trains and develops his team in the efficient performance of their jobs and for their personal growth
• Adheres to IEE quality policy and the quality objectives of E/E Installation Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission or have at least two (2) years technical education
• Must have at least seven (7) years of related experience
• Must have excellent oral and written communication skills
• Can relate effectively to all types of people in the organization and with strong leadership potential
• Capable of teaching and training people

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JUNIOR SUPERVISOR
E/E Installation Department

Duties and Responsibilities

• Conducts site inspection and coordination with the client regarding site issues and requirements
• Attends site coordination meetings with other trade contractors on phases of work related to elevator/escalator installation
• Conducts study and reviews all scope of works stipulated in the sales contract and coordinates with the Sales Department for other terms and conditions
• Coordinates and discusses with the client regarding project work duration and installation schedule or any other concerns that may affect the project handover
• Prepares and submits reports on the status of the project including preparation of material requisitions, procurement of materials, delivery schedule, manpower, tools, and equipment requirements during installation
• Supervises implementation of safety programs, project cost controlling/monitoring, billing preparations, and other necessary attachments, overall collection efforts, endorsement, and recommends subcontractor billing and supervises workers and ensures that work procedure is followed and quality of work is maintained
• Prepares and submits of punchlist letters, incident reports, or any other site and/or office requirements
• Reports and discusses with immediate superior any discrepany or problems encountered at jobsite
• Prepares all necessary documents required by the client during installation and project close out
• Adheres to IEE quality policy and the quality objectives of E/E Installation Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission
• Must be proficient in both oral and verbal communication
• Can relate effectively to all types of people in the organization and with strong leadership potential
• Capable of negotiating effectively with other trade contractors and clients

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TECHNICAL DEVELOPMENT TRAINER
E/E Installation Department

Duties and Responsibilities

• Conducts orientation and trainings for Installation personnel for elevator/escalator
• Gives guidance to workers to enhance their skills and advises the installation Jobsite on how to resolve encountered difficulties
• Evaluates manpower skills after the training programs and initiates recommendations for development or re-training
• Visits sites and coordinates with other sections/departments to look for any improvements, “KAIZEN” for development related to the installation process
• Assists with jobsite inspection prior to mobilization and during installation as requested or as may be required
• Recommends improvements for installation processes and cost improvement activity
• Attends departmental meetings, jobsite meetings, and other requisite meetings as needed
• Adheres to IEE quality policy and the quality objectives of E/E Installation Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Electrical or Mechanical Engineering, preferably licensed by the Professional Regulation Commission
• Must be proficient in both oral and written communication
• Can relate effectively to all types of people in the organization and with other trade contractors
• Must be computer literate

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MANAGER
E/E Service Department

Duties and Responsibilities

• Service Branch Oversight and Planning:
  • Manages and oversees two or more geographically separated service branches, ensuring all activities align with company objectives
  • Plans, organizes and streamlines all branch operations under him to uphold quality standards for regular and special service jobs related to elevators and escalators
  • Implements strategies to maintain high standards for service quality and performance across all branches
• Factory Inquiries Monitoring and Contact Management:
  • Monitors inquiries and requests submitted to factories such as MELCO, MELINA, AMEC, TMEC, KMEC, and SMEC, ensuring timely follow-up and resolution
  • Oversees the preparation, negotiation, approval, and renewal of contract proposals by Service Sales Engineers for newly handed-over and existing projects without prior contracts
  • Ensures timely renewal of annual paid maintenance contracts and monitors contract ratios to achieve target renewal rates
  • Collaborates with Service Sales Engineers on maintenance fee adjustments, ensuring alignment with company pricing strategies
• Special Service Projects and Financial Oversight:
  • Tracks and ensures timely execution of approved special service proposals and monitor ongoing service jobs based on annual forecasts
  • Regularly assesses and discusses the financial performance of Service branches with the Assistant Managers, ensuring financial goals are met
• Employee Performance, Development, and Manpower Planning:
  • Monitors staff performance, ensuring branch targets are met
  • Develops and implements improvement plans for employees, providing coaching, feedback, and support for performance enhancement
  • Plans and oversees training and development initiatives to foster personal growth and prepare engineers for future leadership roles
  • Forecasts and monitors manpower requirements to ensure sufficient resources are available for efficient service delivery
• Coordination with other Departments:
  • Coordinates with other departments (e.g. Parts ordering, Branch facility improvements) to address the Service branch concerns and ensure smooth operations
  • Collaborates with the E/E Sales Department to check for any ongoing sales negotiations with the same client or affiliates before the maintenance contract termination
• Revenue Recognition and Reporting:
  • Monitors the monthly recognition of revenue in the Systems Applications and Products (SAP) system, ensuring accuracy and compliance
  • Reviews and analyzes branch reports and correspondences submitted by the team, providing feedback and recommendations for improvement
• Budget Preparation:
  • Prepares the Mid-Year and Outlook Budget for Service branch operations, ensuring alignment with company goals and financial expectations
• Client Meetings:
  • Attends client meetings as required to maintain relationships and address service-related concerns
• Approval of Payments and Requisitions:
  • Approves payments, purchase requisitions, and other financial transactions within the scope of authority as defined by the company, ensuring compliance with policies and procedures
• Other responsibilities:
  • Adheres to IEE quality policy and the quality objectives of E/E Service Department
  • Performs other service-related tasks as assigned to endure the effective fucntioning of the Service branch

Qualifications

• Graduate of BS in Mechanical, Electrical, or Electronics Engineering, preferably licensed by the Professional Regulation Commission
• Must have at least six (6) years of experience in elevator/escalator servicing works and at least three (3) years of which is in an assistant manager capacity
• Must have excellent communication skills, both in written and oral English and Filipino
• Can relate effectively to all types of people in the organization and has a strong leadership potential
• Capable of training and teaching people
• Highly motivated, goal-oriented, and organized self-starter
• Ability to interpret and analyze customer needs and technical specifications
• Familiarity with industry regulations and standards is preferred

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SERVICE SALES ENGINEER/EXECUTIVE
E/E Service Department

Duties and Responsibilities

• Quality and Standards Compliance:
  • Assists his/her superior in ensuring adherence to the set quality and standards of the company that pertain to maintenance and service.
• Reporting and Supervision Support:
  • Deals with the contents below and reports progress and results to his superior immediately.
• Contract Strategy and Management:
  • Contracts analysis and making a strategy for maintenance contracts.
  • Prepares and submits service contract proposals to the owner representative.
  • Monitors and follows up on the contract proposal processes.
• Client Communication and Service Improvement:
  • Recommends to the owner/owner’s representative for the improvement of the operation/servicing of their elevator/escalator.
• Quotation and Pricing:
  • Prepares quotation of Regular Maintenance, Special Service (Reconstruction), and so on.
• Interdepartmental Coordination:
  • Coordinates with Service Sales Supervisor/ Consultant/ Branch Managers/ Supervisors/ QSAS/MIC/SAP concerning anything related to maintenance sales matters.
  • Any immediate work as needed concerning maintenance and sales.
• Training and Development:
  • Attends maintenance sales training
• Other Responsbilities:
  • Adheres to IEE quality policy and the quality objectives of the E/E Service Department.
  • Prepares complete monthly reports on respective process performance and status monitoring of secured units, free service units, renewed contracts, and so on.
  • Performs other documentation and service-related tasks that may be assigned by his superior from time to time.

Qualifications

• Graduate of any 4-year Business, Engineering, or Architecture course, preferably licensed by the Professional Regulation Commission
• Must be proficient in oral and written communication. Skilled in using MS Office and other related computer applications
• Can relate effectively to all types of people in the organization and has strong leadership potential
• Must possess customer service skills/negotiating skills/analysis skills
• Can do his/her best to achieve the company’s targets
• Competent, well-organized, keen on details, self-motivated, and able to work under pressure

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QUALITY ASSURANCE ENGINEER
Safety and Quality Assurance Department

Duties and Responsibilities

• Service Quality Assurance and Safety Inspections:
  • Conducts inspections on elevator and escalator units under paid maintenance contracts and newly installed units (jointly with the E/E Installation Department) to ensure operational safety and compliance.
  • Assists in the investigation for elevator and escalator units with high Call Back Service (CBS) rate, entrapment rate, safety-related incidents at site, and maintenance-related failure based on CBS Mon system.
  • Prepares and submits detailed inspection reports to concerned personnel (e.g. Branch Supervisors, E/E Installation PIC, Mitsubishi Information Center (MIC), and, also to client, if, needed only).
  • Coordinates with internal teams (e.g., E/E Service Branch Heads, Supervisors, MIC & M’s BRIDGE System Section, etc.) to communicate inspection outcomes and recommend immediate actions.
  • Assists and confirms quality assurance through inspection after major replacement activities, rectification works, and troubleshooting activities are completed.
• Troubleshooting and Technical Support:
  • Assists in on-site troubleshooting and analysis of elevator and escalator issues, particularly those requiring advanced technical skills and the use of diagnostic instruments.
  • Coordinates and provides support in punch list rectification and factory reconstruction activities carried out by branch maintenance personnel, limited to monitoring and relaying instructions from MEBS.
  • Supports maintenance personnel with advanced technical issues that require instruments like multimeters, insulation testers, vibration testers, speed meters, maintenance laptops, tension gauges, etc.
  • Identifies field quality concerns, prepares technical report, and communicates with the concerned E/E Service Branch Head and/or Supervisor.
• Monitoring, Reporting, and Documentation:
  • Generates internal and external reports covering inspections, service quality, and troubleshooting activities.
  • Compiles and consolidates technical data for non-operational unit monitoring, rail and bracket inspections, elevator and escalator inspections, factory reconstructions, and other activities related to safety and quality.
  • Collects information to support the creation of procedural documents and recommends improvements to work processes related to inspections, field assessments, and maintenance checks.
  • Participates in major replacement activities of the E/E Service Department and provides suggestions on processes and instructions related to quality inspections, field assessments, and maintenance checks to support the improvement of Work Instruction development.
  • Prepares and submits data of Service Quality Report for Mitsubishi Electric Building Solutions (MEBS) Monthly Report.
  • Discuss to E/E Service key quality performance indicators per branch such as entrapments, failure rates, CBS rates, maintenance-related issues, rope and brake test results, and other safety-related concerns
  • Monitors, follows-up, and reports the progress of E/E Service Branch in Factory Reconstruction and Investigation Request to QAS Supervisor.
• Project and Field Operations:
  • Inspects and confirms the severity of punch list items found related to safety and recommends suspension of elevator/escalator operation if necessary.
  • Handles jobsite emergencies, investigates incidents with E/E Service Branch, and submits a technical report with root cause analysis.
  • Assists in M’s BRIDGE system activities, including but not limited to signal testing, installation, activation, and troubleshooting related to the system.
• Communication and Coordination:
  • Coordinates with branch supervisors to schedule technical site inspections, including factory-related reconstruction and investigation requests.
  • Follows up on rectification of punch list items (e.g. adjustments, replacements, troubleshooting) and communicates technical findings and recommendations to stakeholders, including MIC and branch heads.
  • Engages with branch teams to discuss safety concerns resulted from poor quality service and installation.
  • Immediately reports safety-related findings to the E/E Service Supervisor and immediate superior.
  • Submits Special Service Reports and recommendation reports (if applicable) after troubleshooting or inspections.
  • Discusses with the E/E Service Supervisor and QAS Supervisor any punch list items that are safety-related concern or may affect the performance of the inspected elevator and/or escalator unit for immediate actions.
• Other Duties:
  • Adheres to IEE quality policy and quality objectives of Safety and Quality Assurance Department.
  • Performs other related quality assurance and technical tasks as may be assigned by the superior from time to time.

Qualifications

• Graduate of BS in Electrical Engineering, preferably licensed by Professional Regulations Commission
• Preferably with experience in handling training but not required
• Must have good communication skills and fluently converse in both Oral and Written English and Filipino
• Must be computer literate and has a working knowledge on various PC Based software
• Can relate effectively to all types of people in the organization and with strong leadership potential
• Capable of teaching and training people

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ASSISTANT MANAGER
AC/R Sales Department

Duties and Responsibilities

• Supervises department in the following activities:
  • Sales forecasting
  • Sourcing out of clients and customers - coverage of areas included in related industries
  • Sales call - strategic sales presentation competent salesmanship
  • Sales quotation - accurate and prompt submission to clients
  • Attends meetings to enhance customers' relations
• Prepares department budget and controls the expenses within the budget
• Coordinates with the principals regarding the company's activities in selling its products
• Trains and develops subordinates by conducting sales training and productivity improvement programs to AC/R Sales and Engineering personnel for the upliftment of their technical know-how
• Represents the company in meetings, gatherings or functions in organizations where the company is a member, concerned or involved
• Assists the Department Manager in all AC/R activities
• Adheres to IEE quality policy and quality objectives of AC/R Sales Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of any field in Engineering, preferably by the Professional Regulation Commission
• Must be knowledgeable in the promotion, sales, and marketing of engineering equipment and technology
• With technical exposure in the construction or related industries
• Must have excellent communication skills and can converse fluently in both English and Filipino languages
• Must have at least five (5) years of experience in the same capacity
• With a valid non-professional/professional driver's license

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SENIOR SALES ENGINEER
AC/R Sales Department

Duties and Responsibilities

• Responsible for sourcing out clients/customers
• Responsible for preparing cost estimate in accordance with bid specifications
• Attends, jobsite meeting, presentations, prepares, and submits proposals, letters, and reports
• Collects, monitors, records, reports collection of payment and outstanding accounts of handled customers and clients
• Supervises and monitors activities, sales results, and other matters related to handled SE/ER
• Prepares reports and other matters related to assigned tasks
• Generates sales, prepares contract documents, and ensures acceptance by the clinet and coordinating with other trade contractors
• Performs other dunctions as may be required from time to time
• Adheres to IEE quality policy and quality objectives of AC/R Sales Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS Mechanical or Electrical Engineering, preferably by the Professional Regulation Commission
• Must have at least three (3) years of experience in the sales field
• Must have excellent communication skills and can converse fluently in both English and Filipino languages
• Must be able to discuss intelligently all matters about the sales of product line
• Must be computer literate
• Eagerness to learn and a proactive attitude
• Ability to work both independently and as part of a team

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CREDIT AND COLLECTION SUPERVISOR
AC/R Sales Department

Duties and Responsibilities

• Develops and executes strategies to maximize collection efficiency
• Supervises the Accounts Receivable team, ensuring adherence to collection policies and procedures
• Monitors client payments to ensure timely receipt
• Investigates and resolves payment discrepancies and invoice disputes
• Collaborates with business unit heads to address collection issues and disputes
• Regularly reports on collection progress and performance metrics
• Ensures the timely and accurate application of collection procedures
• Meets or exceeds collection targets
• Maintains accurate and up-to-date accounts receivable records
• Ensures compliance with all relevant credit and collection policies and regulations
• Develops and maintains positive relationships with clients
• Effective team management and performance improvement
• Adheres to IEE quality policy and quality objectives of AC/R Sales Department
• Performs other related quality assurance and technical tasks as may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Finance or Accountancy, preferably licensed by the Professional Regulation Commission
• Must have at least two (2) years of experience in credit and collection management, preferably in a supervisory role
• Strong understanding of accounts receivable principles and practices
• Strong communication and interpersonal skills
• Must be proficient in relevant software applications (MS Office) and preferably with SAP knowledge but not required

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ASSISTANT MANAGER
AC/R Installation & Engineering Department

Duties and Responsibilities

• Takes charge of providing clients with regular service/maintenance of Mitsubishi packed air conditioners which are covered with service contract/under warranty
• Coordinates and supervise contractors in the progress, implementation, and monitoring of projects and actions of clients' requests
• Coordinates with clients the implementation and progress of the contracted regular services, warranties, and special service
• Evaluates personnel performance every 3 months
• Recommends disciplinary action when warranted as well as reward for outstanding performance
• Develops and implements proper monitoring, logging and forms, checklist system to be integrated to be integrated to the regular service work order system
• Communicates effectively within the department and with other departments
• Ensures that all contracted regular services, maintenance programs for MPAC, and other equipment of the project are executed as per schedule to minimize equipment downtime
• Prepares annual budget, project costings as may be directed by his superior
• Prepares manual and other literature to be used in the training of ACR Staff
• Prepares the organizational chart and job descriptions of ACR Installation Personnel
• Initiates purchase requisition of the department
• Ensures that his men observed company rules and safety regulations at the jobsite
• Trains and develops his men in the effective performance of their duties and for personal growth in the company
• Adheres to IEE quality policy and quality objectives of AC/R Installation & Engineering Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission
• Must have at least 5 years of experience in air conditioning and refrigeration installation
• Must have excellent communication skills and can converse fluently in both English and Filipino languages
• Can relate effectively to all types of people in the organization and has strong leadership quality
• Capable of training and teaching people
• Must possess a pleasant personality and be of good moral character

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SERVICE TECHNICIAN
AC/R QAA & Service Department

Duties and Responsibilities

• Implements proper corrective measures when attending to emergency calls to eliminate frequent trouble calls and satisfy the client’s requirements
• Fixes immediately the defects noted or any unit if the condition so warrants
• Advises his immediate superior regarding problems encountered in his job and advises the latter to prevent the recurrence of defects
• Delivery of billing statements and service invoices when needed
• Follows up on AC/R outstanding collections for service and installation
• Safekeeps and maintains condition of basic tools required in the performance of his job
• Implements regular servicing of A/C units with contracts and units under warranty to satisfy the clients and contract provision and prevent untimely shutdown of units
• Performs replacement of essential parts found during troubleshooting
• Prepares and submits reports to his superior immediately after conducting inspections or performing service maintenance to clients
• Adheres to IEE quality policy and quality objectives of AC/R QAA & Service Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of a Vocational or Trade school in air conditioning and refrigeration
• Must have at least two (2) years of experience in air conditioning and refrigeration, or at least 60 units in engineering
• Preferably with TESDA NCII Certification
• Must know how to read electrical drawings and can interpret AC/R Systems
• Must be able to analyze and diagnose basic AC/R system trouble
• Must be physically fit and of good moral character

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CHILLER TECHNICIAN
AC/R QAA & Service Department

Duties and Responsibilities

• Responds promptly to emergency service calls and perform corrective actions to restore chiller systems and associate equipment to normal operation
• Diagnoses, troubleshoots, and repairs defects in chiller systems, including electrical, mechanical, and control components
• Performs preventive maintenance on contracted and warranty-covered chiller units in accordance with company standards and manufacturer specifications
• Inspects, repairs, and replaces defective or worn-out chiller components, including compressors, pumps, heat exhcnagers, valves, motors, sensors, and control devices.
• Conducts operational inpections, system performance testing, and commissioning activities to ensure chiller systems operate efficiently and reliably.
• Delivers timely and quality service that meets customer requirements and company service standards
• Minimizes reoeat service calls through accurate diagnosis, effective repairs, and proper verifications of completed work
• Delivers billing statements, service invoices, and other service-related documents to customers when required
• Prepares and submits inspections, preventive maintenance, troubleshooting, and service-related documents immediately after completing assigned work
• Reports technical issues, recurring equipment failures, and recommends corrective actions to the Service Supervisor
• Ensures the proer use, maintenance, and safekeeping of company-issued tools, testing instruments, equipment, and service vehicles
• Maintains a clean, organized, and safe work environment while complying with company safety policies and applicable environmental regulations
• Adheres to IEE quality policy and quality objectives of AC/R QAA & Service Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of Vocational or Trade school in air-conditioning and refrigeration
• Must have at least two (2) years of experience in air conditioning and refrigeration or at least 60 units in Engineering
• Must know how to read electrical drawing and can interpret AC/R systems
• Must be able to analyze and diagnose basic AC/R system trouble

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SAP ASSISTANT MANAGER
Accounting Department

Duties and Responsibilities

• Supports IEE SAP Production environment and on-going projects as needed
• Works under minimal supervision and provide direct support to business units utilizing applications used in the Logistics Department
• Provides support of enterprise applications, to include moderately complex needs analysis, troubleshooting, configuration, and changes for supported applications
• Works closely with the business and other teams on system enhancements
• Completes unit testing system changes before production tools
• Coordinates testing and documentation results
• Assists in the evaluation and selection of the best solution from any possible alternatives, to handle various business needs as they arise
• Assists in the coordination of the adoption of the new business procedures resulting from system improvements through the development of documentation, training, and communication plans
• Interacts with business and end-users in all phases of support activities
• Works with other SAP Functional/Technical and Core Team members and eventually business people in gathering requirements, designing, unit testing, support, integration, and user acceptance testing, and support post-installation
• Adheres to all standards for software development and change management
• Adheres to IEE quality policy and quality objectives of Accounting Department
• Performs other SAP-related tasks that may be assigned by his superior from time to time

Qualifications

• Graduate of BS in Information Technology, Computer Science, Accounting, Finance, or any related field
• Must have at least three (3) to five (5) years of experience in SAP support, implementation, or related functional/technical roles; preferably in Finance, Controlling, or Logistics modules
• Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
• Has a strong understanding of SAP processes and integrations across relevant modules such as FI, CO, MM, and SD
• Experience in SAP S/4HANA environment is an advantage
• Project management experience or exposure is a plus
• Experience in system configuration, troubleshooting, and testing in an SAP environment
• Strong analytical and problem-solving skills with the ability to diagnose and reolve system issues

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ACCOUNTS PAYABLE SUPERVISOR
Accounting Department

Duties and Responsibilities

• Accounts Payable:
  • Supervises subordinates assigned in Accounts Payable to ensure all entries are booked timely and accurately and to assist in Month-end closing activities.
  • Reviews and checks the AP vouchers (vendors) made by AP Assistants with proper corresponding attachments.
  • Reviews and checks the AP vouchers of employee’s reimbursements and verify the validity of expenses.
• PO conditions monitoring:
  • Checks and verifies old, imported PO for PO conditions that can be closed and endorse it to AP assistant for closing adjustment.
  • Reviews and checks printed journal vouchers to ensure error-free adjustments and inaccurate postings of accounts.
• Suppliers account analysis:
  • Prepares analysis of Advances to Suppliers account.
  • Uses the SAP system to check if imported products are already delivered on site and parts received by the Warehouse.
• Performance Monitoring:
  • Counterchecks the output of the analysis performed by AP Assistants (Accounts Payable Trade, Accounts Payable Others, Due to Employees, and GRI/IR: Clearing, Duties, Release Charges, Brokerage)
• Financial Statement reporting:
  • Participates in annual audit activities
  • Prepares Notes to Financial Statements.
• Other Responsibilities:
  • Adheres to the IEE quality policy and the quality objectives of the Accounting Department
  • Prepares complete monthly reports on respective process performance and status monitoring of account payables
  • Performs other accounting-related tasks that may be assigned by superior from time to time

Qualifications

• Graduate of BS in Accountancy, preferably licensed by the Professional Regulation Commission
• Relevant accounting work experience for at least five (5) years
• Must possess the ability to plan, organize, and effectively delegate the responsibilities to subordinates
• Must be computer literate and proficient in using ERP systems and MS Office applications (Word, Excel, PPT)
• Must have excellent communication skills and can converse fluently in both English and Filipino languages
• Must be competent, well organized, detail-oriented, self-motivated, and able to work under pressure

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BUDGET SUPERVISOR
Finance Department

Duties and Responsibilities

• Budget Management:
  • Coordinates the preparation and consolidation of the annual budget and periodic forecasts.
  • Reviews budget submissions for completeness, accuracy, and compliance with company guidelines.
  • Monitors actual results against budget and analyze budget variances.
  • Prepares monthly budget performance reports with recommendations for corrective actions.
  • Assists department heads in budget planning and cost management.
  • Monitors capital expenditure (CAPEX) and operating expenditure (OPEX) against approved budgets.
  • Supports management in strategic financial planning and budgeting initiatives.
• Reporting and Analysis:
  • Prepares management reports on budget utilization
  • Analyzes financial trends affecting budget performance.
  • Develops financial models to support the Company's Budget report
  • Handles Cash GL book and prepare monthly bank reconciliation
• Compliance and control:
  • Ensures compliance with company policies, accounting standards, and regulatory requirements
  • Strenghtens internal controls over budgeting and cash management processes.
  • Supports intenal and external audit requirements by providing necessary documentation.
  • Identifies process improvement opportunities and implement best practices.
• Other Responsibilities:
  • Adheres to the IEE quality policy and the quality objectives of the Finance Department
  • Performs other accounting-related tasks that may be assigned by superior from time to time

Qualifications

• Graduate of BS in Accountancy, preferably licensed by the Professional Regulation Commission
• At least 5 years of relevant experience in budgeting, financial planning, treasury, or cash management, with 3 years in a supervisory role
• Strong knowledge of budheting, financial analysis, cash flow forecasting, and financial reporting
• Proficient in ERP systems(e.g., SAP S/4 HANA), microsoft excel, and financial reporting tools
• Strong analytical, organizational, and problem-solving skills

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Visayas-Mindanao Branch Office

QUALITY ASSURANCE/ TESTING & COMMISSIONING ASSISTANT MANAGER
E/E Installation Department

Duties and Responsibilities

• Strategically plans and organizes the overall activities of the Quality Assurance/Testing & Commissioning Section in line with its objectives of keeping the company’s set quality and standard for installation, testing, adjustment, maintenance, and overall operation of elevators and escalators
• Monitors, controls, and supervises the day-to-day activities of Quality Assurance and Testing & Commissioning personnel in coordination with the schedule of the Installation Department for installation checkpoints, quality inspections, and testing of installed elevators and escalator equipment
• Conducts regular research, evaluation, and studies in improving installation procedures, tests, and adjustments, and advises the Installation Department of necessary improvement measures.
• Monitors regularly receive various quality assurance inspection reports prepared by QA personnel and give immediate and prompt feedback on the information.
• Conducts technical training and seminars for QA and Testing & Commissioning personnel and installation personnel to improve the technical know-how, capabilities, and effective performance of their jobs and for personal growth in the company.
• Oversees all aspects of QA/Testing & Commissioning works to ensure quality product performance
• Identifies quality assurance process bottlenecks and suggests actions for improvement
• Acts as a key point of contact for all QA aspects, providing resources internally and externally
• Collaborates with the team to troubleshoot technical issues, seeking clarification and devising solutions to resolve them effectively
• Formulates and establishes work protocols and guidelines for employees
• Addresses of employees’ and customers' concerns
• Fills in for the Manager in times of absence, to make decisions and provide accountability
• Conducts employees’ performance review
• Adheres to the IEE quality policy and quality objectives of the E/E Installation Department
• Performs other tasks that may be assigned by his superior from time to time

Qualifications

• Graduate of BS Mechanical or Electrical, preferably licensed by the Professional Regulation Commission
• Proven experience as Manager or relevant role.
• Must have experience in elevator/escalator quality assurance and adjustment works.
• Familiarity with company policies and guidelines of the field.
• Knowledgeable with elevator and escalator installation, testing, and inspection.
• Outstanding organizational and leadership skills.
• Good communication and interpersonal skills.
• Must possess good technical and communication skills and good moral character.

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TECHNICAL DEVELOPMENT ENGINEER
E/E Installation Department

Duties and Responsibilities

• Initiates of improvement in the processes of elevator and escalator installation for productivity, quality, and safety for the Installation Department that can add value to the company
• Prepares of drawings and documentation of procedures or SOP to be used as reference and standard
• Provides support and coordination to other sections and departments relative to developing and improving elevator and escalator installation
• Conducts inspections at the jobsite to check the conditions of tools and equipment, materials, to ensure quality and safety, and proper installation. Attends jobsite meetings if necessary or required by the customer
• Coordinates with suppliers to ensure supplies are provided and technical support necessary during development and implementation
• Prepares plans, accomplishments, reports, and monitoring updates. Attends section and departmental meetings
• Conducts necessary orientation and training introducing the developed process, method, or systems of elevator and escalator installation icnluding WOS (without scaffolding)
• Adheres to IEE quality policy and the quality objectives of E/E Installation Department
• Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Electrical or Mechanical Engineering, preferably licensed by the Professional Regulation Commission
• Open to fresh graduates with a good scholastic record
• Must be computer literate using MS Office Windows, CAD, or similar software application
• With proficient oral and written communication
• Can interact with different levels in the organization harmoniously

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SERVICE ENGINEER
E/E Service Department

Duties and Responsibilities

• Routine Maintenance and Repairs:
  • Performs periodic maintenance service on assigned units
  • Repairs and fixed immediately the defects noted on any unit if necessary
  • Performs and recommends special service jobs through supervisors
  • Performs other service-related tasks that may be assigned by his superior from time to time
• Inspection and Reporting:
  • Performs inspection of equipment for newly handed-over projects
  • Prepares and submits the report to the supervisor immediately after inspection
  • Conducts jobsite inspection on emergency cases, such as after an earthquake with an intensity of four (4) and above
• System modification and Technical adjustments:
  • Performs reconstruction works on the technical information sheet issued by the Principal, MELCO Inazawa units, on the jobsite already under the Service Department
  • Revises or modifies the control circuit for new types of elevators through the use of a maintenance computer and read-on-memory (ROM) writer
• Operational improvement and Issue reduction:
  • Perform work-related to trouble call reduction and suggests countermeasure and other improvements necessary to reduce trouble call frequency
• Other responsibilities:
  • Adheres to the IEE quality policy and the quality objectives of E/E Service Department
  • Performs other tasks that may be assigned by the superior from time to time

Qualifications

• Graduate of BS in Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission
• Preferably with experience in the field of engineering
• Must be proficient in both oral and written communication in English and Filipino
• Proficient in using MS Office and other related computer applications
• Can relate effectively to all types of people in the organization and demonstrates strong leadership quality
• Capable of negotiating effectively with the prospective clients
• Competent, well organized, keen on details, self-motivated, and able to work under pressure

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