International Elevator & Equipment, Inc. (IEE), in partnership with Mitsubishi Electric, has proven itself as one of the top elevator manufacturers in the Philippines by providing quality elevators over the years. Amid the company's established reputation, IEE remains committed to its long-standing vision of providing innovative and sustainable vertical transportation systems and building solutions that support the development of progressive cities. To meet the demands of modernization and urbanization, IEE draws inspiration from innovations, strengths, and goals to make its vision a reality.

Implementing Innovations

IEE values change. It invests in innovative infrastructures, sustainable technology, and employee development to address the demands for modernization. The company has implemented several initiatives to continue its legacy of providing vertical transportation and building solutions to various industries.

Mitsubishi Electric’s Testing Tower and Centers: Propelling Product Development

Mitsubishi Electric’s elevator testing tower is the company’s answer to the demand for high-speed and high-capacity elevators for high-rise developments. The testing tower enables the company to rigorously test lift systems to ensure they are according to industry standards. Moreover, the company also has specialized testing facilities for air conditioning systems that enable comprehensive testing and evaluation of air conditioning units, guaranteeing superior performance, energy efficiency, and user comfort. These facilities also serve as a hub for research and advancement.

By maintaining dedicated testing facilities for both elevators and air conditioning systems, Mitsubishi Electric demonstrates their commitment to delivering top-quality and innovative solutions across multiple areas of expertise.

Embracing Technological Advancements

IEE has always been open to embracing technological advancements and sustainable solutions. Over the years, the company was the first in introducing several innovations to vertical transportation here in the Philippines. Some of these innovations include a double-deck elevator where one cab is stacked to the other, an inclined elevator where a single cab travels through a slope, and the fastest elevator. Contactless elevator solutions are also explored in response to the new demands brought about by the pandemic. Office spaces and residential establishments were some of the first to enjoy these developments brought about by IEE.

Apart from innovative elevator products and services, the company has also expanded its product portfolio to create holistic solutions for its clients. IEE has included cooling systems, air conditioning systems, building automation systems, and power-generating systems on top of its vertical transportation systems.

Investing In Employees

IEE's commitment to excellence extends beyond its products and services. As the demand for complex vertical transportation grows, so does the need for personnel with specialized expertise. IEE realized that quality products are not the only factors that build customer trust and loyalty; customer service also contributes to the company’s reliability. To achieve this, IEE has introduced its training towers to equip its employees with specialized skill sets and know-how to provide excellent customer service.

Leveraging On Company Strengths

Superior service, reliability, and unwavering commitment to customer satisfaction are some reasons why IEE and Mitsubishi Electric have been one of the top suppliers and elevator manufacturers in the Philippines. The company continues to leverage these strengths to secure its relationship with current clients and gain the trust of new ones.

Committing To Innovative Solutions

IEE’s edge is providing quality products and services to its clients. IEE also excels in pioneering elevator innovations in the Philippines, such as smart technology, energy-efficient products, and sustainable technology that will last clients a lifetime. This commitment to introducing industry firsts and exceptional services is what sets the company apart from others in the industry.

IEE’s commitment to innovative solutions also means ensuring the health and safety of its client’s passengers. The company invests in technological systems and skills development that ensures its efficiency in addressing client requirements and adheres to industry security and safety standards. These initiatives enable IEE to elevate the services and lives of its customers and their tenants.

Strengthening Its Reliable Reputation

The reputation that IEE and Mitsubishi Electric established has withstood trials and challenges for over 50 years. IEE and Mitsubishi Electric’s continued operations and growth are a testament to its resilience. In addition, this also showcases the client’s continued trust in the company, thereby earning them the reputation for being a reliable provider of quality services. This reputation and their customer's recommendations allowed the company to gain more clients.

Prioritizing Customer Satisfaction

IEE has always placed customer satisfaction at the forefront of its operations. IEE's dedication to delivering reliable lift systems and building solutions and exceptional customer service has earned the trust and loyalty of its customers. This dedication further exceeds as the company continues to enhance its products and services to address the client’s needs and remain ahead in the industry.

2023 And Beyond for IEE

IEE has set internal and external goals to guide the company for 2023 and beyond. These goals challenge the company to constantly innovate its services to achieve customer satisfaction, to meet the demands of today, and to ensure the company’s sustainability over the years.

IEE Internal Goals

Mitsubishi Electric has set its goals that focus on making the business sustainable as it lives up to its mantra, “Change for the Better”. IEE is also aligned with the following goals set by Mitsubishi Electric.

• The company aims to achieve carbon neutrality by reducing CO2 emissions from its operations.
• The company aims to be efficient with its resources, minimize waste, and maximize the value extracted from resources by embracing the principles of a circular economy.
• The company aims to enhance safety and security for individuals and communities through innovative solutions and technologies.
• The company aims to develop the workforce by providing them with an inclusive space where learning and development are prioritized.

IEE External Goals

Clients and their tenants benefit from IEE’s services. As such, the company has set its external goals to guide its services to address the customer’s needs.

• IEE aims to nurture customer relationships by providing quality service and support. The company has implemented several solutions, such as investing in employee development, to ensure that clients and their tenants attain the best experience from IEE.
• IEE aims to contribute to nation-building by participating in developments that drive urbanization and modernization. The company plays a crucial role in this through its advanced vertical transportation solutions.
• IEE aims to contribute to creating sustainable communities. In this sense, sustainable communities refer to those that have reduced their environmental impact while ensuring their resiliency for years to come. Creating sustainable communities also means enhancing accessibility and mobility within its infrastructures.

Driven by Progress

Innovation, sustainability, and commitment to quality are some of the factors that enable IEE to remain a top elevator manufacturer in the Philippines. It is these factors as well that continue to drive the company to realize its vision of leading change and growth. These goals enable the company to continue providing services bound to elevate vertical transportation in the Philippines for modern and better societies for all.