Mitsubishi Electric's reputation as a distinguished electrical and electronic manufacturer continues to grow in the Philippines through International Elevator & Equipment, Inc. (IEE). Our commitment to technological excellence aligns with providing world-class customer service. Through these, we ensure the accessibility, reliability, and sustainability of advanced technologies for corporations and establishments in the country.

Mitsubishi Electric, through IEE’s support, embraces a holistic approach to construction solutions. We introduce ourselves as a trusted “building solutions concierge”, offering comprehensive, tailored, and efficient service throughout the construction process. As a building solutions concierge, we help our clients achieve the seamless integration of our technologies while providing them with world-class service from installation to maintenance and monitoring. This holistic approach is how we redefine the industry, from being mere providers to becoming the solutions partner of choice for establishments across various industries.

Delivering Excellence as a Building Solutions Concierge

A building concierge, in the hospitality industry, is the caretaker of the guests and the establishment. They provide solutions and manage services for the customer’s overall satisfaction.

In the same way, we identify ourselves as the “building solutions concierge” of the construction industry. We innovate through the technologies and the type of service we provide our clients and partners. As a building solutions concierge, we actively offer customized solutions and services that make us one of the top building technology providers in our field.

Our strength lies in our identity, expertise, and endeavors to empower.

Fortifying Our Identity

With over 50 years of industry experience, IEE possesses the practical knowledge required for diverse building needs and the right technologies to fulfill them.

IEE's success is rooted in over five decades of unwavering commitment to development. The established trust we have across various client industries attests to our reliability and adaptability in the ever-evolving construction landscape. Through Mitsubishi Electric’s state-of-the-art technologies and our first-rate customer service, we remain steadfast in exemplifying excellence in the construction industry.

Highlighting Our Expertise in Building Technologies

Similar to a concierge catering to guests' requests, we serve as our clients' reliable solutions provider for building requirements, including elevators and escalators, heating, ventilation, air conditioning (HVAC) systems, and building management systems (BMS). Simply put, we aim to be a one-stop shop for all their building technology requirements.

Streamlining these diverse building technologies simplifies the communication and coordination process for our clients. They benefit from the convenience of dealing with a single supplier for multiple aspects of their construction project. This unified approach eliminates the complexities associated with managing multiple vendors, ensuring a smoother and more cohesive experience throughout the entire project lifecycle.

The integrated nature of our offerings also allows for seamless compatibility and collaboration between different systems. This not only enhances operational efficiency but also promotes synergy among various components for a more cohesive and integrated building infrastructure and design. Our commitment to providing a holistic solution aligns with our role as a building solutions concierge by simplifying transactions and fostering stronger partnerships with our clients.

Amid these technological advancements, we continue to push for better technology. For us, better technologies translate to future-proof constructions and sustainable developments that succeeding generations can enjoy.

Meeting the Demands of Various Industries

Our show of expertise also means setting the highest standards for our building technologies. We continuously innovate to show our commitment to quality.

We exemplify this best by meeting the diverse demands of our clients in different industries. Our expertise lies not just in cutting-edge technologies but in providing practical, tailored solutions attuned to the specific requirements of each sector.

Offices, for example, require higher specifications due to increased occupancy and people density compared to residential establishments. This leads to elevated cooling demands and stringent air quality monitoring for the safety and comfort of all. Special-purpose workplaces may also require meticulous room pressurization maintenance and monitoring. As such, we focus on optimizing these spaces through automation and dedicated technologies.

On the other hand, as a residential concierge, we prioritize security and comfort. Enhanced security systems in our elevators, touchless panels, and automated cooling systems ensure a comfortable and secure living experience within homes and residences.

Our growth revolves around continuously improving our building solutions and customer service. With a wealth of experience spanning decades, we hone our understanding of client needs and the expertise to meet them effectively. By tailoring our offerings to the unique requirements of each industry, we aim to provide comprehensive solutions that elevate the building’s potential in both the commercial and residential sectors.

Educating to Empower Employees and Clients

Excellence involves an unwavering commitment to provide solutions and customer service. Clients choosing IEE for their building technology needs benefit from advanced solutions and a dedicated team prioritizing personalized support and round-the-clock responses. This client-centric approach is how we work.

Training programs play a crucial role in equipping our employees to become experts in providing high-quality support and maintenance services to clients. Our specialized training enables our experts to meet and exceed customer service expectations.

Our extensive training also allows our personnel to keep the client’s elevators, escalators, and air conditioning units running smoothly. We collaborate with the client on efficiently managing and maintaining their systems through constant communication with IEE experts. This involvement allows them to proactively contribute to the sustainability of the Mitsubishi Electric technologies they have invested in.

Solutions Concierge for Businesses

As a building solutions concierge, we embody exceptional technology and service. This is how we showcase our commitment to delivering comprehensive and tailored solutions that surpass traditional construction services. This approach ensures clients not only get cutting-edge technologies but also enjoy a smooth and client-centric construction experience.

Beyond being a service provider, being a building solutions concierge signifies a shift in how the construction industry handles projects in the Philippines. It reflects our dedication to development, efficiency, and personalized services to further establish ourselves as a trusted and forward-thinking partner in construction projects.

Redefining Industry Standards

IEE's role as a building solutions concierge is not just about meeting industry standards; it is about redefining them. This has not only fortified our commitment to excellence but has propelled IEE into a role that encapsulates a holistic and innovative approach to product building and customer service. As the industry continues to evolve, we remain at the forefront by going above and beyond for the industry, society, and the planet.