In the ever-evolving landscape of elevator technology, Mitsubishi Electric unveils M's BRIDGE™, a groundbreaking remote maintenance service designed to elevate passenger safety and convenience. By leveraging the expertise of well-trained professionals, comprehensive consulting proposals based on extensive data analyses, and a robust global network, M's BRIDGE™ ensures unparalleled support for your elevators. This innovative service is set to revolutionize the industry, providing timely maintenance, expert guidance, and a reliable service system that connects and supports elevators worldwide.

Predictive Maintenance: The Cornerstone of Smart Elevator Solutions

Elevators, often referred to as "Vertical Public Transportation," are an integral part of our daily lives, seamlessly transporting countless individuals across various settings. However, their continuous operation and unwavering safety are contingent upon meticulous maintenance and proactive safeguarding measures. Recognizing this critical need, M's BRIDGE™ combines time-honored maintenance practices with cutting-edge technologies, ensuring optimal performance and minimizing potential risks.

Connecting Humans and Machines for Unparalleled Safety and Peace of Mind

The vision behind M's BRIDGE™ is rooted in the vision of connecting humans and machines, fostering a collaborative environment where risks are minimized and convenience is maximized. By leveraging the power of this symbiotic relationship, Mitsubishi Electric has created a service that not only addresses potential issues before they manifest but also provides a profound sense of security and reliability for elevator users.

• Safety: A Paramount Priority

M's BRIDGE™ employs a proactive approach to safety, utilizing advanced technologies and skilled professionals to identify and mitigate potential problems before they escalate. Mitsubishi Electric's team of experts meticulously monitors and analyzes every aspect of elevator operations, ensuring that safety protocols are rigorously upheld and any potential risks are promptly addressed.



• Peace of Mind: A Constant Companion

With remote maintenance service, peace of mind is no longer a luxury but a constant companion. Through a global network of monitoring systems, your elevators are under 24/7 vigilance, providing a sense of security and reliability that transcends geographical boundaries. This round-the-clock surveillance ensures that any anomalies or signs of malfunction are swiftly detected and addressed, minimizing downtime and maximizing operational efficiency.



• Convenience: Uninterrupted Service

One of the key advantages of M's BRIDGE™ is its ability to perform maintenance without suspending elevator operations. This innovative approach ensures that your daily routines remain uninterrupted while simultaneously ensuring the longevity and optimal performance of your vertical transportation systems.



• Quality: Sustaining Excellence

This remote maintenance service is designed to promote the timely implementation of measures that sustain the functions and performance of your elevators, preventing deterioration and ensuring they retain their high quality standards over an extended lifespan. By proactively addressing potential issues and implementing preventive maintenance strategies, we safeguard the integrity of your investment, ensuring a seamless and reliable vertical transportation experience.



• Economy: Maximizing Value

Elevators are long-term investments, and their longevity is paramount to maximizing the return on your investment. It is engineered to achieve precisely this goal, prolonging the functional lifespan of your elevators and reducing operational costs over time. By optimizing maintenance schedules and implementing proactive measures, we ensure that your elevators remain operational for years to come, delivering exceptional value for your investment.



• Expandability: Embracing the Future

In an ever-evolving technological landscape, Mitsubishi Electric remains at the forefront of innovation, leveraging cutting-edge advancements such as artificial intelligence (AI) to realize next-generation maintenance solutions. M's BRIDGE™ is designed to seamlessly integrate with emerging technologies, ensuring that your elevators remain future-proof and adaptable to the evolving needs of a dynamic world.

24/7 Vigilance: Continuous Monitoring and Remote Maintenance

At the heart of M's BRIDGE™ lies a robust global network of information centers strategically located around the world and interconnected through a seamless digital infrastructure. These centers operate around the clock, 365 days a year, continuously monitoring and analyzing the operational data of your elevators, ensuring that any potential issues or anomalies are promptly detected and addressed.

• Remote Inspection: Continuous Vigilance

Leveraging advanced features and cutting-edge technologies, Mitsubishi Electric's remote maintenance system enables continuous monitoring and servicing of your elevators 24 hours a day, 7 days a week, all year round. This proactive approach minimizes the frequency of operational disruptions, ensuring that your elevator remains functional and reliable, except for scheduled maintenance by expert engineers, as mandated by the maintenance requirements of individual countries.



• Malfunction Sign Alert: Early Detection, Prompt Action

Expanding beyond traditional anomaly detection, our M's BRIDGE™ employs sophisticated algorithms to identify subtle signs of potential malfunctions in advance. When a series of these signs are detected, the system autonomously generates an alert, enabling our personnel to take proactive measures and prevent potential failures before they occur.



• Data Collection and Analysis: Unlocking Insights

At regular intervals, this remote maintenance system collects and analyzes a wealth of operational data from your elevators. This data is then meticulously processed, enabling Mitsubishi Electric to propose tailored solutions and provide valuable insights. These initiatives not only enhance the value of your elevators but also contribute to improving tenant services and increasing the overall value of your building.

Visualizing Service Quality: Transparent Reporting and Analytics

We understand the importance of transparency and clear communication in maintaining trust and fostering long-lasting relationships with our customers. To this end, in addition to the regular maintenance services provided periodically, we offer comprehensive reporting and visualization tools to keep customers informed about the status and performance of their elevators.

• Remote Maintenance Report

This is a user-friendly document that provides a detailed overview of the status of each elevator device based on the data collected through remote maintenance. This report is designed to offer a clear and concise understanding of the operational condition of your elevators, enabling you to make informed decisions regarding their maintenance and upkeep.



• Lift Use Condition Report

The Lift Use Condition Report offers a visual representation of the operational data collected from your elevators, presented in the form of intuitive graphs and charts. This report empowers you to gain valuable insights into the usage patterns, performance metrics, and overall health of your vertical transportation systems, enabling you to optimize their utilization and plan for future upgrades or expansions.

In the ever-evolving landscape of vertical transportation, Mitsubishi Electric's M's BRIDGE™ stands as a testament to our company's commitment to innovation, safety, and customer satisfaction. By seamlessly integrating cutting-edge technologies with human expertise, this groundbreaking predictive maintenance service redefines the way we perceive and maintain elevators.