Mitsubishi Electric’s M’s BRIDGE™ redefines elevator maintenance with its innovative Predictive Maintenance service. By seamlessly connecting elevators to a cutting-edge remote monitoring system, M’s BRIDGE™ integrates decades of expertise in maintenance technology with the latest advancements in connectivity.

Guided by the vision of uniting HuMan and Machines with Mitsubishi, M’s BRIDGE™ is designed to Minimize risk and Maximize convenience for building managers and passengers alike. This advanced solution ensures enhanced reliability, reduced downtime, and a smoother, safer elevator experience, setting a new standard for maintenance in the industry.

Comprehensive Expert Support

M's BRIDGE™ connects your elevators with reliable experts, providing comprehensive support through a combination of advanced remote inspection systems and on-site technician visits. Our experts are equipped with the latest sophisticated technologies and analyze elevator data prior to their visits, ensuring precise inspections and focused service work.

Services provided by our experts:

• Functional checks
• Service work (cleaning, lubrication, adjustments)
• Replacement of consumables
• Function maintenance
• Quality inspection
• Emergency response
• Provision of information
• Asset management

Organized maintenance and swift response

Our maintenance program is designed specifically for each elevator, utilizing M's BRIDGE™ to analyze operational data. This ensures optimal inspections and service work are carried out at the most appropriate times, enabling predictive maintenance.

• 24/7 Swift Response: Technicians are on-call around the clock to provide speedy recovery in case of any failures or problems.
• Detailed Reporting: Easy-to-understand reports are prepared for each task carried out.

Consulting Services and Tailored Solutions

M's BRIDGE™ also offers targeted consulting and tailored solutions to maintain and manage your elevator assets in optimal operating condition.

Key features:

• 24/7 monitoring: Continuous monitoring of operational status.
• Data-driven consultation: Accurate consultation based on collected data.
• Timely solutions: Multiple solutions proposed at the most appropriate times.
• Long-term benefits: Ensures maximum comfort at minimal cost over a long service life.

Preventive approach

By addressing issues systematically, we prevent adverse effects on other functioning parts and prolong the overall system's service life.

Diverse solutions

We offer a wide range of solutions, including:

• Regular maintenance for longevity and safety
• Repairs and parts replacement
• Specification changes for improved usability and convenience
• Modernization proposals to meet evolving social needs (safety standards, energy conservation, barrier-free use)

Global Network Support

Our global network provides reliable service support for your elevators worldwide, 24 hours a day, 365 days a year.

Information Centers

• Connected via a global network
• Real-time monitoring of elevator operations
• Key role in the M's BRIDGE™ system as data collection centers
• Provide emergency response, remote maintenance services, and consulting
• Analyze maintenance and operational data for speedy failure response
• Offer intelligence support for technicians

Training Centers

We prioritize user safety and peace of mind by developing our "experts" who know our elevators thoroughly.

• Global training system centered in Japan
• Cooperation with overseas business sites
• Rigorous technical training to develop highly competent professionals
• Focus on enhancing human skills through technical training and education to ensure customer-centric service

By leveraging our advanced M's BRIDGE™ system, Mitsubishi Electric redefines elevator maintenance with cutting-edge remote monitoring and predictive maintenance technologies. Through this innovative system, combined with our expert support team, comprehensive consulting services, and an extensive global network, we ensure that your elevators are consistently operating at their best, providing you with the ultimate peace of mind and ensuring optimal performance throughout their entire lifecycle.